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Donald A. Barnes II |
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OBJECTIVE |
I am seeking a challenging career in the IT networking field that will allow me to best benefit my employer, as well as allow me to grow and learn as an IT professional.
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WORK EXPERIENCE |
Telvista |
3/5/2008 - current |
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Answer calls on behalf of MetroPCS for both dealers and customers. Provide customer services ranging from general account inquires to troubleshooting/problem solving.
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Lentronix |
03/06 - 6/06 |
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Acted as a single point of contact for the network administrator and customers
Monitored the ISP and WAN notifying the Network Administrator in the event of network issues Monitor/maintain store LAN Repair customer computers, both in store and on site Maintain Internet Cafe Computers Help customers with PC issues over the phone Floor Sales * Lentronix went out of business in June of 2006 - |
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QualxServ |
10/05 - 03/06 |
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On site Dell PC repair, covered from Roxboro NC to Martinsville VA
Scheduled service calls Replaced bad hardware in personal/business desktop and laptop computers * Resigned position to gain a wider range of work experience with Lentronix - |
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Movie Gallery |
05/05 - 10/05 |
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Sales / Cash register
Inventory Control / loss prevention Stocking / Cleaning - |
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Pitt County ABC Board |
07/03 - 04/05 |
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Sales / Cash register
Inventory Control / loss prevention Stocking / Cleaning - |
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Block Buster Video |
04/99 - 05/02 |
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Sales / Cash register
Inventory Control / loss prevention Stocking / Cleaning - |
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Royal Home Fashions |
08/97 - 02/99 |
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Placing orders for manufacturing materials by phone/computer
Following order status with Vendors Maintaining office supplies for Durham, NC offices Inventory - |
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EDUCATION |
Piedmont Community College |
Fall 05 - Spring 2007 |
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4.0 Grade Point Average - |
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East Carolina University |
Fall 2002 - Fall 2004 |
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East Carolina University |
Fall 2002 - Fall 2004 |
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Halifax Community College |
Spring 2000 - Spring 2002 |
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3.8 Grade Point Average - |
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TRAINING |
Cisco Networking Academy Program
CCNA Knowledge of the OSI model and how it applies to Cisco networking Cisco Router and Switch configuration (Models: 1700, 2600, 2620, 1900, 2950) Configuration of IP addresses, subnet masks, and gateway addresses Configuration of routing protocols such as RIP, RIPv2, OSPF, IGRP, and EIGRP Create and manage VLANS within Cisco Catalyst 2950 switches LAN and WAN troubleshooting Configuration of access control lists for network security Device monitoring and troubleshooting on a working network CCNP Network monitoring using Ethereal Protocol Analyzer and Kiwi System Log software Advanced configuration of routing protocols OSPF and EIGRP (Route update manipulation and multicast configuration) Configuration of routing protocols IS-IS and BGP for WAN usage Implementation of Spanning-Tree Protocol Monitoring Spanning-Tree behavior on working network Implementation Inter-VLAN Routing Configuration Cisco Catalyst Switches to support VOIP Intra-VLAN Security configuration on Cisco Catalyst 2950 and 3550 switches Implementation of VLAN Trunking Implementation of Quality of Service and Low Latency Queuing Cisco Switch configuration of 3550 series switches Experience creating a network baseline of working network Other Fundamentals of UNIX Linux/Unix Administration Fundamentals of Wireless |
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CERTIFICATIONS |
Cisco
Cisco Certified Network Associate (CCNA) Cisco Certification # CSCO11275957 Dell: Desktops: Desktop Foundations 2005 Desktops V.2 Chassis Certification Small Form Factor V.2 Chassis Certification Mini-Tower V.2 Chassis Certification M70 Product Certification Laptops: Latitude Foundation 2005 Inspiron Foundation 2005 Latitude D810/Precision Inspiron 1200/Inspiron 2200/Latitude110L Product Certification Latitude D410 Product Certification Latitude X1 Product Certification Inspiron 1300, B120 B130 Latitude 120L Product Certification Inspiron 630m XPS M140 Product Certification Displays: 4200 Plasma TV |
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SKILLS |
PC:
Assembly of Desktop/Laptops OS instillation/trouble shooting Working knowledge of Microsoft OS: 95, 98, ME, 2000, XP Working knowledge of Microsoft Office: Word, Excel, Access and Power Point Configuring and partitioning/formatting hard drives Installing and maintaining software Spy ware/Virus scanning and removal Networking: Understanding of the OSI and TCP/IP Models Construction and testing of Straight-Through, Crossover, and Rollover cables Understanding of IP addressing and subnetting Configuration of CISCO routers and switches (Series: 1700, 2600, 2620, 1900, 2950, 3550) Configuration of routing protocols (RIP, RIPv2, OSPF, IGRP, EIGRP IS-IS and BGP) InterVLAN routing Configuring trunking, load balancing, and traffic priority Network Monitoring and trouble shooting Network Design and base-lining |
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AWARDS AND HONORS |
Deans List 2000-2002, 2005 -2007 3.5+ GPA
Presidents List 2000, 2005 - 2007 4.0+ GPA |
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